Return or Exchange

Thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you. Please kindly be advised that all of our Anker products have a full 18-month warranty. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form below in order to let us know what we can do to help you. Moreover, as a reminder, if you are having trouble using one of our products, you can always refer to the FAQ or Instruction Manuals section on our website, where you may be able to resolve the issue yourself. Thank you in advance for all of the information you are providing.

12-month warranty

For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR REFUND.


Our returns and exchange service is limited to all purchases made directly from iEGrow. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of lumsing products is prohibited.)

Obey Amazon's Returns & Replacements

All the trades that happen on Amazon obey Amazon's Returns & Replacements
Please login before return or exchange