We believe in delivering excellent customer service and we are dedicated to satisfying our customers. If you have any questions, comments or suggestions, feel free to contact us! 

To communicate effectively, be sure to choose the appropriate communication channel.

· AFTER SALES Service via "My orders"

For any inquiries regarding pending orders or after sales support, you can log in to your Shein account and ask us questions by submitting a ticket via "My Orders". We will respond as soon as possible. 

· PRE SALES Service via our "Online Chat"

Our "Online Chat" is intended for customer questions related to presales. If you need any help or have any questions related to our products or service, you can contact us via our "Online Chat".

· If you have any questions or concerns, please do not hesitate to contact us at: support@iegrow.com.



Address:  5060 RICK DR SANTA ROSA, CA 95409 United States 

Telephone: 408-940-803

Email: support@iegrow.com (only customer service)  sale@iegrow.com (only business inquiry)